We would love to hear from you

Support that feels like an extension of your team

Whether you are rolling out Really Simple WP across dozens of client sites or just getting started, we are here to help.

Contact options

Reach the right team on the first try

Pick the lane that best fits your situation and we will route you directly to the humans who can help.

Technical help, bug reports, or guidance getting started.

Need a walkthrough or want to scope licensing for your clients?

Platform integrations, co-marketing, and agency programs.

Update payment methods, download invoices, or manage seats.

Send us a note

Share a few details and the right person from our team will follow up with next steps.

Self-serve resources

We have guides, status dashboards, and full documentation ready whenever you are.

Step-by-step guides, deployment checklists, and best practices.

Check service health and the latest release notes.

Strategies for onboarding clients, running audits, and scaling updates.

Average response within 12 hours, with an escalation path for urgent deployments.

Responses within one business day. Include site details so we can resolve issues quickly.

Short answers to the questions we see most often. Need more detail? Our docs and team are a click away.

How quickly do you respond?

All Access and Agency customers typically hear from us within 12 hours (often sooner). Everyone else within one business day.

Can you help install or migrate?

Yes. We offer concierge onboarding for Agency customers and can point you to trusted partners for custom work.

Do you offer phone support?

We keep everything in email to stay fast and precise, but we are happy to schedule calls for roadmap or deployment discussions.

Where can I manage my subscription?

Use the billing portal to update payment details, download invoices, or adjust seats at any time.